Terms of use

Merlinfield, Inc. · Effective 28 October 2026

These terms cover your use of merlinfield.com and app.merlinfield.com. A guarantee is governed by your signed order form and the master agreement it references, which come before these terms wherever they differ. What our site says about the guarantee is a summary, for information only.

Who you are agreeing with

Merlinfield, Inc., a Delaware corporation, at 3 E 3rd Ave, Ste 308, San Mateo, CA 94401. By using the site or the app, you agree to these terms. If you use them for a company, you confirm you can bind it.

Your account

Sign in with your work email, keep your sign-in to yourself, and tell us if you think someone else has used it.

Your data

You keep all rights to what you upload or send through our endpoint. You give us permission to use it only to provide the service to you, as our privacy policy and DPA describe, and never to price another customer's work. You confirm you have the right to share it with us.

The X-ray and quotes

An X-ray is an analysis of the data you send us, and it's free. A quote is an offer, and nothing binds either of us until we both sign an order form.

Confidentiality

Each of us keeps the other's non-public information confidential, and uses it only for the work between us. Signing in and accepting the mutual NDA in the app puts that in writing; an NDA we've signed with you instead takes precedence.

Acceptable use

Don't break the law with the service, try to reach data that isn't yours, interfere with how it runs, or copy it to build a competing one.

Our service

We own the site, the app, the endpoint, and our methods. We may change parts of the service. If a change affects work we've agreed to do for you, we tell you 30 days before it takes effect.

Warranties

Apart from what a signed order form promises, the site and the app are provided as they are, without warranties of any kind.

Liability

Neither of us is liable to the other for indirect or consequential losses. Outside a signed order form, our total liability is limited to the greater of $50,000 and what you paid us in the 12 months before the claim. Breaches of confidentiality or of our data commitments aren't limited.

Ending

You can stop using the service at any time. We can suspend access if these terms are broken. The sections on data, confidentiality, and liability survive.

Law

These terms are governed by the laws of the State of Delaware, and disputes go to its courts.

Changes and contact

We post any change here and update the date above. Questions go to hello@merlinfield.com.